Electrical Operations Manager
Role: Electrical Operations Manager
Salary: £50,000 per annum
Location: Peterborough - within 30 minutes of home address, any travel beyond that will be paid.
We are recruiting for a skilled Electrical Operations Manager to support contracts across the electrical sector of the business. You will oversee a team of engineers, facilitate Health & Safety procedures, and provide technical advice to both employees and customers.
About us:
We are a trusted compliance safety company carrying out tests and services to ensure customers' properties are safe and meet current legislation. We currently maintain, service, and repair over 70,000 housing association and local authority properties across the UK.
Your tasks and responsibilities:
Promoting a robust Health and Safety culture, ensuring all Health and Safety policies are adhered to. Encourage a culture of Near Miss Reporting and Awareness, and the completion of all Incident/Accident Reporting documentation in collaboration with the Health and Safety Manager.
To promote and manage safe driving standards and action daily speeding reports, taking relevant action where necessary in accordance with company procedures. To review company vehicle usage and upkeep.
To attend customer meetings as required.
To mobilize new customers and grow existing customers.
To manage electrical projects and keep stakeholders informed of progress, issues, and successes.
Manage engineers' activity on-site. Review First Time Fix Ratio (FTF), daily productivity, and address any issues promptly, ensuring continuous improvement. Ensure all engineers are correctly using their Simpro App and submitting all reports and paperwork within the agreed SLAs.
To approve PAYE/Sub-Contractor/Agency engineer timesheets weekly and verify on/off-site times using tracking software.
Manage employee absence, including holidays. Review and action high levels of absence and manage long-term sick employees in line with company policy.
Provide first-line IT, software, and technical support for engineers.
Ensure toolbox talks, Health & Safety, Vehicle, and Technical audits for field-based engineering teams, addressing areas of concern and providing or recommending and sourcing training where required.
Stock control and supply of materials via stores to engineers, undertaking regular stock takes and checking against consignment stock sheets.
Address areas of concern raised by clients, identifying areas of improvement and implementing measures to resolve them, eliminating the likelihood of recurrence.
Be part of the Out of Hours Escalation Team Rota and arrange cover for absences within your team.
Act as a brand ambassador, taking ownership of the standards of delivered works.
To undertake recruitment and onboarding, ensuring all processes and criteria are adhered to.
To produce weekly forecasts ensuring targets are met, including GP.
To carry out investigations, disciplinary performance management, and grievance procedures when requested.
Any other duties as required by the line manager or CEO.
The ideal candidate will have:
Must possess a recognised health and safety qualification such as SMSTS.
Must have a proven track record in managing engineers and site coordination.
City and Guilds level 2 & 3 Electrical Installations.
Up-to-date with the current standard BS7671; 18th Edition BS7671 desirable.
Construction Industry knowledge and safe working practices.
A full UK driving licence.
A good level of IT literacy.
In return for your commitment and expertise, you will be offered:
A salary of £50,000 per annum.
Ongoing career development opportunities.
A company vehicle and a fuel card for business use only.
Phone and tablet.
Full test equipment and power tools.
25 days of holiday allowance plus UK bank holidays (33 days in total).
We are a company that promotes work-life balance, and our employees have access to a great benefits package, including:
Employee Assistance Program.
Wellbeing app.
Mental health support.
Employee discount scheme.
Death in service insurance.
Company pension scheme.
Birthday voucher.